Item Not as Described Paypal Dispute

- April 16, 2022

So then its your turn to do some work to assist. As a first time PayPal user I was shocked to find out that after having sold some items on eBay that it would take seven yes seven business days to transfer to my bank account despite the fact that the transaction was completed to the satisfaction of the buyer and I was told that this was the banks fault and having spoken to the bank for a matter of minutes they were adamant that.

Check your items delivery information.

. Read our article on responding to an item not received case. Disputes for non receipt of item are mostly automated. Seller provides tracking that shows delivery seller wins.

If your item hasnt arrived yet it may still be in transit so the first thing to do is to. All chargebacks other than unauthorized and item not received such as broken item significantly not as described refund not processed and duplicate charge are not eligible for Chargeback Protection. If your item hasnt arrived youre protected by the eBay Money Back Guarantee and can ask the seller for a refund.

Paypal covers you for non receipt of item OR item received but not as described terms and conditions as per buyer protection policy. Some sellers may also be able to send you out a replacement item if they have one. Youre expected to respond as usual to these chargeback disputes in the PayPal Resolution Center.

PayPal Help Center Article. They do not cover you for changed mind or bought from a scam seller.

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